We aim to make your shopping experience seamless and reliable.

Processing & Delivery

Orders are processed within 1-2 business days.
We ship within New Zealand via NZ Post.
Delivery times vary: Allow between 5 - 7 business days for your delivery to arrive.

Shipping Rates

Flat rate of $8 within NZ
Free shipping on orders over $200
To access the free shipping when spending over $200, simply add the code FREESHIPPING at checkout.

Tracking & Delivery Issues

All orders include tracking.
If your order is delayed or missing, please contact us at jess@faceforme.co.nz
We are not liable for delays caused by couriers or customs, but we’ll always assist where possible.