Terms of Use

Terms & Conditions of Sale

General
By purchasing from Face Forme Atelier, you agree to the following terms and conditions.

Orders & Payments

  • All prices are listed in NZD and include GST unless stated otherwise.

  • Payment is required at checkout via our secure payment gateway.

Shipping & Delivery

  • See our Shipping Policy for details.

  • Delivery times are estimates only; we are not responsible for delays outside our control.

Returns & Refunds

  • For skincare products: due to hygiene reasons, we cannot accept returns of opened products. Unopened items may be returned within 30 days of delivery.

  • For cosmetic injectable services: payments for treatments are non-refundable once administered.

  • If a product is faulty or damaged, please contact us for a replacement or refund.

Liability

  • Face Forme Atelier is not liable for indirect or consequential losses arising from use of our products or services.

  • Always follow product instructions and seek professional advice where appropriate.

Intellectual Property

  • All content, branding, and imagery on this website belong to Face Forme Atelier and may not be reproduced without permission.